Customer Feedback – POSH Media Inc.

July 29, 2010 3:49 pm Published by POSH Media Leave your thoughts

Knowing what information to ask and finding the right way to analyse the information once it’s been collected can make the difference in retaining and increasing customer flow vs. letting customers slip away. POSH understands the value in developing proper tracking and customer interactive systems within our client’s databases and websites to properly collect and use the data.

Responding to e-mail complaints via e-mail or phone can require a full time staff, adding to your business overhead. Using POSH professionals will allow you to manage the flow of feedback, break down the information into relative fields, use auto e-mail database applications and even build customized reports which will allow you monitor and ensure proper statistic analysis of the data.

POSH understands that operating a cost efficient business means building an efficient means to use computer technology to ease the strain of filling operational needs with more people. Driving business and ensuring customer care builds business and ensures consistent productive business. POSH understands the amount of time and money that can be spent to increase productivity and ensuring quality care, POSH services use technology to provide and maintain customer support as needed.

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This post was written by POSH Media