Commitment to Customer Support & Quality of Service – POSH Media Inc.
March 19, 2010 3:57 pm Leave your thoughts
POSH Media Inc. commitment to our customers goes beyond the development and improving of marketing material and the increased usability and online presence of the companies they work with. POSH customers are assured a quality of service that is committed to driving a return back to our clients.
Commitment to POSH Media Inc. means always being available for our customers to ensure the best possible customer satisfaction, and taking the time to develop a relationship with each client that will provide the best possible outcome. Online services and development is an ever changing and growing world; maintaining your new services can require a set of skills and a time commitment that not everyone is willing to provide. POSH Media Inc. provides the necessary services to achieve maximum success for its client and prove the commitment that POSH Media Inc. has to providing each client with a proven success pattern.
How does POSH Media Inc. make this work?
POSH Media Inc. has developed an Ambassador program which not only works as quality control insurance but also provides each client with the reassurance of having a professional, knowledgeable staff member focused on their business. Providing results and working one on one with a POSH Media Inc. representative provides the best possible outcome for each client and ensures that POSH Media Inc. is providing unmatchable service and one on one training for all its clients.
The Ambassador program also provides the expertise of a complete marketing team without all the expense. All Ambassadors are connected to the marketing team at POSH Media Inc., having access to top proprietors in a variety of individual fields focused on delivering results back to each customer. Providing a vast amount of experience, a wide variety of individual skills and the know how to accomplish your individual needs is why the POSH Media Inc. Ambassador program assures results for all its clients.
Commitment to Quality of Service:
With so many choices and guarantees made by companies, how do you know that POSH Media Inc. provides the quality of service needed to separate you from the rest?
POSH Media Inc. is committed to quality in all aspects of the word. This commitment doesn’t provide overnight assurances, but it does allow for every client to know that POSH Media Inc. Ambassadors are fighting to in still the confidence needed to assure their success from start to finish. POSH Media Inc. guarantees professionalism and will work with you within a budget developing programs that will provide results. POSH Media Inc. provides a Maximum Price Guarantee (see cost analysis reports) and will work within your timelines to complete projects. Having confidence in a company means knowing that a professional quality control specialist is always available, guaranteeing the training provided for all staff. All Ambassadors are provided with specific guidelines ensuring quality control for all POSH Media Inc. clients. These guidelines will be made available and are conveniently adapted for each individual client that POSH Media Inc. guarantees services to.
POSH Media Inc. Cost Analysis Program
To give our clients the highest sense of security and to accurately ensure that all POSH Media Inc. clients are on the same page as to exactly what services are being delivered by POSH Media Inc., POSH Media Inc. has created a complete outline of all costs that come with every project. The analysis will outline a complete list of services, description of intended developments and list of functionality. All the services and produced material will also come with a complete cost description outlining the cost for each individual element. This cost analysis not only ensures proper budget management but also allows for POSH Media Inc. to accurately provide a maximum price guarantee.
What is a Maximum Price Guarantee?
POSH Media Inc. acknowledges the security that a maximum price guarantee can offer. As a part of all services and products provided, POSH Media Inc. agrees to set a maximum budget with a client ahead of any project design and will again clearly provide the maximum price guarantee upon the signing of any contract with POSH Media Inc.
This means that should any project outlined by POSH Media Inc. go over budget without the written consent or authorization of the client, all the additional cost will be the sole responsibility of POSH Media Inc. All quotes and cost analysis have no hidden cost elements to them and no additional fees can or will be added for any reason. Any and all additional cost will require a POSH Media Inc. addition form be attached to the contract for the spending cost to be valid.
Tags: customer support, POSH, quality ServiceCategorised in: POSH Media Inc
This post was written by POSH Media